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Active Resorts Miyagi Zao, Zao

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From102US$ /night
Check-in
13Dec2024Select date
Check-out
14Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1-1 Aza-Oni-Ishihara Togatta-Onsen, Zao, Japan

Active Resorts Miyagi Zao is located in the scenic Zao region of Japan, known for its natural beauty and dynamic sightseeing spots. The hotel offers modern amenities while incorporating traditional Japanese elements. It provides convenient access to recreational activities through a free shuttle service from JR Sendai Train Station. Guests can experience local culture along with stunning mountain views.

Location

Active Resorts Miyagi Zao is situated approximately 45 km from Sendai, the largest city in the Tohoku region. The hotel is 40 minutes by car from the Okama crater lake and a short bus ride from Shiraishi-Zao station on the Bullet Train. Local attractions, such as Togatta Hot Spring and Zao Dairy Farm, are within a few kilometers, making it a convenient base for exploring the region.

Rooms

The hotel features 368 air-conditioned rooms with mountain views and an LCD TV. Each room includes a fridge, an electric kettle, and a private bathroom equipped with a bathtub and shower combination. Japanese-style rooms offer futon bedding and tatami flooring, providing a unique cultural experience. Certain units include additional space with a seating area for guests to relax after a busy day.

Eat & Drink

Onsite dining options include the buffet restaurant Moritosoyokaze, which serves a variety of local and international cuisines. Guests can also enjoy a carefully curated Chinese menu at the restaurant 'Touri'. There are bars and lounges available for beverages, including sake. The hotel's main lobby area features various dining establishments for convenience.

Leisure & Business

Hotel guests can indulge in wellness treatments at the full-service spa, Relaxation Salon, which offers massages, body treatments, and facials. Recreational facilities consist of an indoor pool, sauna, and hot spring bath, catering to relaxation and leisure pursuits. The hotel also features a conference center with facilities measuring 668 m², accommodating business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Tatami Area Non-Smoking
Max:
4 persons
72 m² 
Bed options:
2 Single beds
Mountain view
Shower
Heating
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Japanese-Style Room Non-Smoking
Max:
5 persons
36 m² 
Mountain view
Shower
Heating
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Deluxe Twin Room Mountain View Non-Smoking
Max:
3 persons
36 m² 
Bed options:
2 Single beds
Mountain view
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Zao 4.1 km
Airports
Sendai (SDJ) 40.1 km
Fukushima (FKS) 132.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Ski storage
  • Gift/Newsstand
  • Coffee shop

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Wedding services

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Conference room

Children

  • Children's pool
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Night club
  • Spa & wellness centre
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area

Bathroom

  • Towels
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

1-1 Aza-Oni-Ishihara Togatta-Onsen, Zao, Japan
Map view
1-1 Aza-Oni-Ishihara Togatta-Onsen, Zao, Japan
Nearby
Okama Crater
140 m
Mt. Zao
140 m
Restaurants
Engawa Tea House Yamabiko
700 m
2 Togatta Onsen Nishi Shudan

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Great location
Tacky rooms
Limited English communication
7.6/10
Very good
Rooms
6.6
Location
8.3
Service
7.7
Dining
8.1
Guest reviews
7.6/10
based on 10 reviews
7.4
7.4/10based on 373 reviews
Wendy
United States, June  2024
7.6/10

My stay at the hotel had its ups and downs. The location was amazing, surrounded by picturesque snow fields, and the shuttle service provided a fantastic experience for relaxation. However, the rooms were quite old and had a smoke smell that was not pleasant.

Rooms
5.0
The room was a catastrophe, outdated, and smelt like smoke.
Service
9.0
The service was very friendly and accommodating, even setting up our futons after dinner.
Location
9.0
The hotel is situated in a very nice area near Togatta hot spring town, offering easy access to shops and restaurants. The shuttle service after dinner was fantastic for a relaxing time.
Dining
8.0
The dining experience was good with a buffet style offering a variety of choices, mainly Japanese dishes.
Facilities
8.0
The hotel offers above standard facilities, making the stay enjoyable.
Frederick
United States, May  2024
7.2/10

Staying at this hotel was a mixed experience. The traditional Japanese rooms, although spacious, had an old smell and lacked character. However, they were kept very clean. The service was accommodating despite the language barrier, with helpful explanations provided. The location, although far from town, offered a tranquil setting near various attractions. The buffet-style dining was delicious but had a predominantly Japanese selection. Overall, the facilities were decent, though some aspects could be improved.

Rooms
6.0
The traditional Japanese room was quite old and had a not-so-pleasant smell, lacking character. However, it was very spacious and kept clean.
Service
8.0
Despite the language barrier, the service was attentive and accommodating. The staff explained things well, including additional fees.
Location
7.0
The hotel is located at Zao Onsen, offering a peaceful respite despite being far from town. The shuttle service and proximity to attractions are convenient.
Dining
8.0
The buffet-style dining was delicious, with a good mix of Japanese and Western options. However, it mainly focused on Japanese cuisine.
Facilities
7.0
The hotel facilities were average, with both positive and negative aspects to consider.
Nancy
United States, April  2024
7.6/10

The hotel offers a mixed experience with clean but character-lacking rooms that are a bit outdated, yet very clean. The service is attentive but not consistent, with some pleasant surprises like setting up futons and detailed explanations. The location is ideal for a relaxing time near the picturesque 'Okama' view and essential amenities. The dining experience is varied and enjoyable, especially for buffet lovers. However, some facilities may leave room for improvement.

Rooms
7.0
The rooms are very clean as expected in Japan but lack any character.
Service
8.0
The service is attentive with some special touches like setting up futons and detailed explanations.
Location
9.0
The location is great for resting, offering a picturesque view of 'Okama' and proximity to essential amenities.
Dining
8.0
The dining experience is delightful with a varied buffet style offering.
Facilities
6.0
Some facilities may need an update to enhance the overall stay experience.
Charles
United States, March  2024
7.2/10

The hotel offers big and very comfy rooms that are very clean but lack any character. The service, while accommodating and friendly, may be impacted by minimal staffing levels. The location, near Togatta hot spring town, is picturesque but may require a car for convenience. The dining experience provides a buffet style with lots of Japanese choices. Overall, the facilities are well-equipped but show signs of aging.

Rooms
7.0
The rooms are big and very comfy, but they are a little aged and lack character.
Service
7.0
The service is very friendly and accommodating; however, it might be affected by minimum staff working.
Location
8.0
The location is near Togatta hot spring town, offering picturesque snow fields, but it may not be as convenient without a car.
Dining
8.0
The dining experience provides a buffet style with lots of Japanese choices.
Facilities
6.0
The facilities are quite old but functional.
Joshua
United States, March  2024
7.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were enormous but somewhat tacky, yet clean in a traditional Japanese style. The staff could speak my language, which was a pleasant surprise, but communication in English was limited. The location was excellent for exploring Zao and the mountain area between Miyagi and Yamagata, offering great views of 'Okama'. The facilities were good overall.

Rooms
7.0
The rooms were clean albeit basic in a traditional style Japanese room.
Service
8.0
The staff was super friendly despite language limitations.
Location
9.0
The location was very good for exploring Zao and the mountain area between Miyagi and Yamagata, with a great view of 'Okama' during winter.
Dining
7.0
Facilities
8.0
The hotel offered good facilities overall.
Friendly staff
Tacky rooms
John
United States, March  2024
8.2/10

The hotel is situated near the charming Togatta hot spring town, offering convenience with a variety of shops and restaurants nearby. The rooms are impeccably clean, but lack character and may have had a slight smoke odor during our stay. The staff was friendly and accommodating despite language barriers, and the shuttle service made exploring the area easy.

Rooms
7.0
The rooms were very clean but lacked character, and we noticed a hint of smoke in our room.
Service
8.0
The staff members were accommodating and friendly despite language barriers.
Location
9.0
The hotel is strategically located near the Togatta hot spring town, making it convenient to access shops and restaurants. The shuttle service provided added convenience for exploring the area.
Dining
9.0
The dining experience was delightful with a variety of Japanese and Western dishes, offering a great culinary experience.
Facilities
8.0
Irving
United States, December  2023
8.0/10

The hotel offers very clean rooms but lacks character. The service is accommodating, especially with the unique setup after dinner. The location provides picturesque views, though the surrounding area has limited amenities. The dining experience is varied and delicious, especially in the buffet area. Overall, a solid choice for a relaxing stay.

Rooms
7.0
The rooms are very clean as expected in Japan but lack any character.
Service
9.0
The service goes above and beyond, even with language barriers.
Location
8.0
The location makes for picturesque snow fields in all directions.
Dining
8.0
The buffet-style dining offers a variety of tasty Japanese and Western choices.
Facilities
8.0
The facilities are well-equipped and offer convenience.
Pete
United States, December  2023
7.8/10

The hotel offers clean and basic rooms that are quite old but nice. The lack of character is noticeable, yet the cleanliness meets Japanese standards. The service is working well with staff willing to assist, although language barriers may pose a challenge. The location is above standard, particularly for exploring the Zao and mountain areas, despite being somewhat distant from the town. Dining experiences are delicious, and the facilities are good with convenient shuttle services.

Rooms
7.0
The rooms were clean albeit basic.
Service
8.0
The staff was able to explain but language barriers were unexpected.
Location
8.0
The location is above standard, ideal for exploring the Zao and mountain areas.
Dining
8.0
Dining was good, and fruit salads were delicious.
Facilities
8.0
The facilities are convenient with shuttle services.
Jack
United States, November  2023
7.4/10

The traditional Japanese-style room at the hotel is clean but lacks character and has a noticeable smoke smell. The service is hindered by language barriers and minimal staff presence, although they assist with setting up futons. The location, while far from town, offers a peaceful setting near Togatta hot spring town with convenient shuttle services. The dining experience in the buffet area offers a variety of delicious Japanese and Western choices. Overall, the facilities are adequate for a comfortable stay.

Rooms
7.0
The room, in a traditional Japanese style, is quite old, clean, but lacks character and smells like smoke.
Service
6.0
Despite communication challenges and minimal staff, they were helpful in setting up our futons and explaining additional fees.
Location
8.0
The hotel is situated near Togatta hot spring town, offering convenience with shuttle services and nearby shops and restaurants.
Dining
9.0
The buffet-style dining offers a delicious mix of Japanese and Western choices, especially in the Buffet area.
Facilities
7.0
The facilities are suitable for a comfortable stay, although improvements could be made.
Charlie
United States, October  2023
7.4/10

The hotel had rooms that smelt like smoke but were really warm, provided at a little extra cost. The service was a mix of being able to communicate about additional fees related to the hot spring tax but faced language barriers when trying to communicate in English. The location was picturesque but a bit far to walk during winter, offering incredible views of 'Okama' and having a shuttle service above standard. The dining experience offered delicious Japanese and Western choices, predominantly buffet style with lots of options. The facilities were above standard. Overall, a mixed experience with some standout positives and negatives.

Rooms
7.0
The room had a noticeable smoke smell but was very warm. Available at an extra cost.
Service
6.0
The staff could explain additional fees related to the hot spring tax despite language barriers. Some communication challenges faced in English.
Location
8.0
The location made for picturesque snow fields and a great view of 'Okama,' offering a shuttle service above standard although a bit far to walk in winter.
Dining
8.0
The dining was tasty with a mix of Japanese and Western options, predominantly buffet style with a good variety.
Facilities
8.0
The facilities were above standard.
picturesque location
smoke smell in rooms
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Check-in
13Dec2024Select date
Check-out
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Rooms and Guests2 Guests, 1 Room