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Active Resorts Miyagi Zao, Zao

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From218US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

1-1 Aza-Oni-Ishihara Togatta-Onsen, Zao, Japan

Active Resorts Miyagi Zao is situated in the scenic Zao region, known for its dynamic sightseeing spots and natural beauty. The hotel features a variety of amenities designed for relaxation and recreation, including a full-service spa and hot spring bath. With convenient shuttle services from JR Sendai Train Station, the hotel is accessible for both leisure and business travelers. Its proximity to Sendai City, one of the largest in the Tohoku region, enhances its appeal.

Location

Located 28 miles from Sendai City, the hotel is accessible via a 40-minute car ride or a 60-minute bus journey from Shiraishi-zao Station on the Bullet Train. Okama Crater Lake, known for its unique beauty, is also just 40 minutes by car. The hotel is in close proximity to various local attractions such as Sumikawa Snow Park and Takimidai Lookout, making it an ideal base for exploring the Zao region.

Rooms

The hotel offers 368 air-conditioned rooms, each equipped with a refrigerator and electric kettle. Mountain views are available from the rooms, which vary in style including Western and traditional Japanese options featuring futon bedding and tatami flooring. Bathrooms are well-appointed with deep soaking bathtubs, shower/tub combinations, and complimentary toiletries. Certain units come with cozy seating areas for relaxation after a busy day.

Eat & Drink

Guests can enjoy a diverse dining experience at multiple on-site restaurants, including moritosoyokaze, which serves a buffet dinner. Additional dining options include a Chinese restaurant and an establishment offering French cuisine. Beverages, including sake, are available at the hotel's two bars/lounges. The hotel's lobby features various restaurants and lounges on the same floor for convenience.

Leisure & Business

Active Resorts Miyagi Zao provides extensive recreational facilities, including a full-service spa, sauna, hot spring baths, and an indoor pool. Families or groups can take advantage of the hotel's conference center, which measures 7,190 square feet. Guests can also find convenience features such as a gift shop, laundry service, and 24-hour front desk, catering to both leisure and business needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Quadruple Room
Max:
4 persons
36 m² 
Bed options:
2 Single beds
Shower
Heating
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Junior Suite
Max:
4 persons
72 m² 
Bed options:
2 Single beds
Mountain view
Shower
Heating
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Japanese-Style Room
Max:
5 persons
36 m² 
Mountain view
Shower
Heating
Check Prices
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Getting around

A list of all available modes of transport

City Center
Zao 2.5 mi
Airports
Sendai (SDJ) 24.9 mi
Fukushima (FKS) 82.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Ski storage
  • Gift/Newsstand
  • Coffee shop

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Wedding services

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Conference room

Children

  • Children's pool
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Night club
  • Spa & wellness center
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area

Bathroom

  • Towels
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

1-1 Aza-Oni-Ishihara Togatta-Onsen, Zao, Japan
Map view
1-1 Aza-Oni-Ishihara Togatta-Onsen, Zao, Japan
Nearby
Okama Crater
500 ft
Mt. Zao
500 ft
Restaurants
Engawa Tea House Yamabiko
2300 ft
2 Togatta Onsen Nishi Shudan

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Great location
Tacky rooms
Limited English communication
7.6/10
Very good
Rooms
6.6
Location
8.3
Service
7.7
Dining
8.1
Guest reviews
7.6/10
based on 10 review
7.4
7.4/10based on 373 review
Wendy
United States of America, June  2024
7.6/10

My stay at the hotel had its ups and downs. The location was amazing, surrounded by picturesque snow fields, and the shuttle service provided a fantastic experience for relaxation. However, the rooms were quite old and had a smoke smell that was not pleasant.

Rooms
5.0
The room was a catastrophe, outdated, and smelt like smoke.
Service
9.0
The service was very friendly and accommodating, even setting up our futons after dinner.
Location
9.0
The hotel is situated in a very nice area near Togatta hot spring town, offering easy access to shops and restaurants. The shuttle service after dinner was fantastic for a relaxing time.
Dining
8.0
The dining experience was good with a buffet style offering a variety of choices, mainly Japanese dishes.
Facilities
8.0
The hotel offers above standard facilities, making the stay enjoyable.
Frederick
United States of America, May  2024
7.2/10

Staying at this hotel was a mixed experience. The traditional Japanese rooms, although spacious, had an old smell and lacked character. However, they were kept very clean. The service was accommodating despite the language barrier, with helpful explanations provided. The location, although far from town, offered a tranquil setting near various attractions. The buffet-style dining was delicious but had a predominantly Japanese selection. Overall, the facilities were decent, though some aspects could be improved.

Rooms
6.0
The traditional Japanese room was quite old and had a not-so-pleasant smell, lacking character. However, it was very spacious and kept clean.
Service
8.0
Despite the language barrier, the service was attentive and accommodating. The staff explained things well, including additional fees.
Location
7.0
The hotel is located at Zao Onsen, offering a peaceful respite despite being far from town. The shuttle service and proximity to attractions are convenient.
Dining
8.0
The buffet-style dining was delicious, with a good mix of Japanese and Western options. However, it mainly focused on Japanese cuisine.
Facilities
7.0
The hotel facilities were average, with both positive and negative aspects to consider.
Nancy
United States of America, April  2024
7.6/10

The hotel offers a mixed experience with clean but character-lacking rooms that are a bit outdated, yet very clean. The service is attentive but not consistent, with some pleasant surprises like setting up futons and detailed explanations. The location is ideal for a relaxing time near the picturesque 'Okama' view and essential amenities. The dining experience is varied and enjoyable, especially for buffet lovers. However, some facilities may leave room for improvement.

Rooms
7.0
The rooms are very clean as expected in Japan but lack any character.
Service
8.0
The service is attentive with some special touches like setting up futons and detailed explanations.
Location
9.0
The location is great for resting, offering a picturesque view of 'Okama' and proximity to essential amenities.
Dining
8.0
The dining experience is delightful with a varied buffet style offering.
Facilities
6.0
Some facilities may need an update to enhance the overall stay experience.
Charles
United States of America, March  2024
7.2/10

The hotel offers big and very comfy rooms that are very clean but lack any character. The service, while accommodating and friendly, may be impacted by minimal staffing levels. The location, near Togatta hot spring town, is picturesque but may require a car for convenience. The dining experience provides a buffet style with lots of Japanese choices. Overall, the facilities are well-equipped but show signs of aging.

Rooms
7.0
The rooms are big and very comfy, but they are a little aged and lack character.
Service
7.0
The service is very friendly and accommodating; however, it might be affected by minimum staff working.
Location
8.0
The location is near Togatta hot spring town, offering picturesque snow fields, but it may not be as convenient without a car.
Dining
8.0
The dining experience provides a buffet style with lots of Japanese choices.
Facilities
6.0
The facilities are quite old but functional.
Joshua
United States of America, March  2024
7.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were enormous but somewhat tacky, yet clean in a traditional Japanese style. The staff could speak my language, which was a pleasant surprise, but communication in English was limited. The location was excellent for exploring Zao and the mountain area between Miyagi and Yamagata, offering great views of 'Okama'. The facilities were good overall.

Rooms
7.0
The rooms were clean albeit basic in a traditional style Japanese room.
Service
8.0
The staff was super friendly despite language limitations.
Location
9.0
The location was very good for exploring Zao and the mountain area between Miyagi and Yamagata, with a great view of 'Okama' during winter.
Dining
7.0
Facilities
8.0
The hotel offered good facilities overall.
Friendly staff
Tacky rooms
John
United States of America, March  2024
8.2/10

The hotel is situated near the charming Togatta hot spring town, offering convenience with a variety of shops and restaurants nearby. The rooms are impeccably clean, but lack character and may have had a slight smoke odor during our stay. The staff was friendly and accommodating despite language barriers, and the shuttle service made exploring the area easy.

Rooms
7.0
The rooms were very clean but lacked character, and we noticed a hint of smoke in our room.
Service
8.0
The staff members were accommodating and friendly despite language barriers.
Location
9.0
The hotel is strategically located near the Togatta hot spring town, making it convenient to access shops and restaurants. The shuttle service provided added convenience for exploring the area.
Dining
9.0
The dining experience was delightful with a variety of Japanese and Western dishes, offering a great culinary experience.
Facilities
8.0
Irving
United States of America, December  2023
8.0/10

The hotel offers very clean rooms but lacks character. The service is accommodating, especially with the unique setup after dinner. The location provides picturesque views, though the surrounding area has limited amenities. The dining experience is varied and delicious, especially in the buffet area. Overall, a solid choice for a relaxing stay.

Rooms
7.0
The rooms are very clean as expected in Japan but lack any character.
Service
9.0
The service goes above and beyond, even with language barriers.
Location
8.0
The location makes for picturesque snow fields in all directions.
Dining
8.0
The buffet-style dining offers a variety of tasty Japanese and Western choices.
Facilities
8.0
The facilities are well-equipped and offer convenience.
Pete
United States of America, December  2023
7.8/10

The hotel offers clean and basic rooms that are quite old but nice. The lack of character is noticeable, yet the cleanliness meets Japanese standards. The service is working well with staff willing to assist, although language barriers may pose a challenge. The location is above standard, particularly for exploring the Zao and mountain areas, despite being somewhat distant from the town. Dining experiences are delicious, and the facilities are good with convenient shuttle services.

Rooms
7.0
The rooms were clean albeit basic.
Service
8.0
The staff was able to explain but language barriers were unexpected.
Location
8.0
The location is above standard, ideal for exploring the Zao and mountain areas.
Dining
8.0
Dining was good, and fruit salads were delicious.
Facilities
8.0
The facilities are convenient with shuttle services.
Jack
United States of America, November  2023
7.4/10

The traditional Japanese-style room at the hotel is clean but lacks character and has a noticeable smoke smell. The service is hindered by language barriers and minimal staff presence, although they assist with setting up futons. The location, while far from town, offers a peaceful setting near Togatta hot spring town with convenient shuttle services. The dining experience in the buffet area offers a variety of delicious Japanese and Western choices. Overall, the facilities are adequate for a comfortable stay.

Rooms
7.0
The room, in a traditional Japanese style, is quite old, clean, but lacks character and smells like smoke.
Service
6.0
Despite communication challenges and minimal staff, they were helpful in setting up our futons and explaining additional fees.
Location
8.0
The hotel is situated near Togatta hot spring town, offering convenience with shuttle services and nearby shops and restaurants.
Dining
9.0
The buffet-style dining offers a delicious mix of Japanese and Western choices, especially in the Buffet area.
Facilities
7.0
The facilities are suitable for a comfortable stay, although improvements could be made.
Charlie
United States of America, October  2023
7.4/10

The hotel had rooms that smelt like smoke but were really warm, provided at a little extra cost. The service was a mix of being able to communicate about additional fees related to the hot spring tax but faced language barriers when trying to communicate in English. The location was picturesque but a bit far to walk during winter, offering incredible views of 'Okama' and having a shuttle service above standard. The dining experience offered delicious Japanese and Western choices, predominantly buffet style with lots of options. The facilities were above standard. Overall, a mixed experience with some standout positives and negatives.

Rooms
7.0
The room had a noticeable smoke smell but was very warm. Available at an extra cost.
Service
6.0
The staff could explain additional fees related to the hot spring tax despite language barriers. Some communication challenges faced in English.
Location
8.0
The location made for picturesque snow fields and a great view of 'Okama,' offering a shuttle service above standard although a bit far to walk in winter.
Dining
8.0
The dining was tasty with a mix of Japanese and Western options, predominantly buffet style with a good variety.
Facilities
8.0
The facilities were above standard.
picturesque location
smoke smell in rooms
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04Dec2024Select date
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Rooms and Guests2 Guest, 1 Room